I see my community midwife at Bosworth Medical Centre. She is very good and delivers a great service. She is always friendly and happy to answer all my questions.
Bosworth medical centre is blooming awful! I can never get an appointment, and getting my medication (for my mental health condition) is an absolute nightmare. You wait days for the prescription to be sent to the pharmacy, it's a joke and I have ran out of medication so many times because their system is rubbish and things are never done within the time scale they say they will.
Reception team was helpful with getting an appointment booked, tried to offer the best for a family of 5 who all work.The doctor my family and I saw was amazing, everyone each made a comment on the way home about how good she was and 3 of us are from medical backgrounds so we are not easily pleased.
I had recently been diagnosed with sciatica, the physio at the clinic was very helpful and motivating in moving forward with this new diagnosis.
I recently raised a minor concern I had with the practice manager who within a week had come up with a solution to help me.
Always get an appointment. The GP is okay.
My experience of Bosworth Medical Centre has been pretty good. I have experienced problems getting appointments in the past but the receptionists are always friendly and helpful, and I have always managed to get one when needed. The doctors have been good and have made a number of referrals for me. I have found that they listen and I feel that they have supported me with treatment and referrals.
It can be very difficult to get an appointment. During appointments with doctors I have felt that my thoughts and concerns have been disregarded by them, and not felt that they have been listening to me.
The service provided is very hit and miss. They were very good while I was undergoing cancer treatment. Getting a general appointment is much more difficult. I have tried to use the online triage form but there was a 16 week wait for an appointment.
I am happy with the service overall but I do find it hard to get appointments. I'm not keen on the new online form either.
I was given an appointment the same day for a knee problem I was having. The doctor was good and explained everything to my dad and booked me in with the physiotherapist. I waited a few weeks for the appointment but the lady was really nice. She gave me exercises to do and reassured me that it was nothing serious.
Women's Health and Wellbeing Event - 02/09/25 - RE
Appointments take ages to book over the phone. You have to call at 8am, but when you call there is no answer, and when you do get through there are no appointments. I received a text saying that you can now book appointments online, which I can't do. The text also said that if you are older and can't use the app, like me, then you can still book using the phone. I can't do this. The doctors are okay. I see different people each time. Some are better than others. I am not given a lot of information or communication, for example, how long to take medication for.
Appointments take ages to book over the phone and you have to ring at 8am to speak to someone and usually once you get through, there are no appointments available anywhere. The surgery sent a text message yesterday saying you can now book appointments on the app but that if you are older you can still book appointments over the phone. I cannot use the app so I will have to keep phoning. The GP is 'okay' once you have an appointment. You see different people each time whereas in the past you could see one doctor at each time. Most of the doctors just prescribe medication and that's all they'll do. Some of the doctors are better than others. They do not give you a lot of information, for example, I was prescribed medication but I do not know how often to take them and for how long.
A doctor asked for a sample from my 10 month old son, she didn’t even look at it and told me there wasn’t enough. This is twice I’ve been and she has refused it.
I went to the gp to query peri menopause symptoms. They did order blood tests. The results came back via the NHS app. From what I could decipher they said normal but there has been no follow up from the gp. All my symptoms point to peri menopause but because the blood test has come back normal it seems that it just that. I've done my own research which suggests that blood test results are not always an accurate way and that symptoms should he considered. It's very confusing, and quite disappointing.
I can't see my GP and don't know if I have a named one. They gave me an appointment with an ACP and not a GP so there is no point going to see them and I don't want to discuss my problems with a receptionist. I should not have to go around the houses to see a GP.
Heartlands hospital 10/02/2025
Long waiting times to get appointments. Takes a long time to get them on the phone. Always too busy to get one. They always send us to another GP which is just too far away.
They have failed to admit me despite showing them evidence them evidence of a severe head injury . Rude reception staff
Absolutely brilliant, because they answer the phone immediately. I got a same day appointment and they really listen. They booked me in a week later for bloods and a well person check. I didn't feel like I was burdening them, I felt like a priority.
An amazing experience every time. The GP is amazing and got us referred to Heartlands too.
Appointments are good. The service is so fast.
Not a very good experience here. I am not satisfied at all. The staff are not professional and don't respond to concerns.
My insomnia it was ignored i found a medication that helped weaned from it kept the 4 hours sleep. I was forced to retake under threat of expulsion and still have no sleep after 27 years. I recently found the GP is not registered. I caught my finger in a car door broke it and they put a band aid on it. I had a lower back pain phoned 111 as never able to get through on the phone or online. An appointment was made and painkillers given for a urine infection. I wrote so they would have records of my ills though never seen for over 15 years. They recently told me they couldn't read my writing. I had a fall over year ago and a severe head pain ever since they said as i wasn't dead it was nothing. They stopped my painkillers without notifying me then blamed them for a stomach problem i had written them of for over a year. I wasn't taking painkillers during that time. They suggested i stop apixaban till i mentioned it was for life and i could die. They keep stopping medication with no warning and then have to start them again as things get worse. There is more but only allowed one symptom in five minute calls. the severe head pain feels as if its absorbing all my memory i am unsteady and take days to get over any light exertion and got a blood test and advised to use a vitamin supplement previously prescribed that they stopped.
Can’t get an appointment with them. It’s pointless you ring and then you have to use a walk in center.
If calling told to go online or phone. I wrote weeks ago and told only dealing with one ill so choose one. I am autistic 71 years old with a lifetime of ill health mental and physical topped off with ongoing, 25 years of insomnia etc. I need actual help
Useless can't get appointment to see doctor, waited a year when I had a deadly cancer, in the end I had to see a male nurse, who got me an immediate appointment at the hospital.
Had my covid vaccines, staff pleasant and efficient, never felt a thing.
Efficient, friendly and organised
Painful, never get an appointment in 10 years. Either suffer or call 111.
Good experience with Dr who always listens and very polite. Helpful Receptionists and a clean practice. Great service received and always updated with information and test results given on time.
With this GP I can never get appointments on the same day when I need them. When I call I am just told there are no available appointments regardless of the urgency. The appointments are offered at a later date and by than the medical issue may have been resolved. It’s hard to get past the receptionists, and I don’t want to talk to a GP over the phone. I often end up going to A&E instead and this should not be happening. I have complex medical issues so when I need urgent care I should be able to get a GP appointment. I also prefer to see the same doctor each time, as I feel she is more knowledgeable.