Reviews (238)

Took too long

August 5, 2025
My dental appointment took too long.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital. If you'd like to tell us more about the team you were treated by so that we can look into this, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

They looked after me

July 23, 2025
They looked after me and I had to be sedated for the removal of teeth as I was really nervous. They let me have my boyfriend with me and they looked after me fine, that's all that matters.
Anonymous

Reply from Birmingham Dental Hospital

Thank you so much for telling us about your experience at Birmingham Dental Hospital, we're really pleased it was positive and your comments will be shared with staff.

Patient Experience Team


Provider responded

No longer a walk in

July 9, 2025
I came in thinking I could get a walk in appointment not knowing they no longer offered the service. I was told to call 111 with any issues and they would get me in. Bit frustrating it's no longer a walk in.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital, it's very much appreciated, and we're sorry for the frustration you experienced about there no longer being a walk in service.

Patient Experience Team


Provider responded

Very good

July 9, 2025
Very good and very patient. I wasn't made to feel in the way when I was late getting there. They send text reminders which is helpful. They are gentle and the staff see how you are which goes a long way. They educate you to do as much as you can to maintain your dental care.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital, we're really pleased your experience was positive and your comments will be shared with staff.

Patient Experience Team


Provider responded

Happy with the treatment

July 9, 2025
It was fine and the student was okay. Happy with the treatment.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for telling us about your experience at Birmingham Dental Hospital, we're very pleased it was positive. Feedback is always appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Everything has been cool

July 9, 2025
We came firstly for x-ray and pre-op. They said they would only be removing two now thankfully instead of the 5 they said originally. They said it would only take 30 minutes. Going through pre-op was loud and you couldn't hear properly so there needs a quieter room when coming for the op. Everything has been cool and the parking cost isn't too bad if your there as a patient.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital, it's very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Very good and quick

July 9, 2025
I came this morning and saw the dentist after an hour of waiting for results. The service has been quick and the communication is very good.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital, we're very pleased it was positive. If you would like to tell us more about the service you were treated by, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

All good so far

July 9, 2025
It was easy to check in and easy to find. They have been brilliant. I was in agony. They offered an x-ray and will see what's next after the results. All good so far.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your comments about Birmingham Dental Hospital, we're very pleased your experience has been positive. Feedback is always appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Amazing service

July 9, 2025
Great, it's been amazing. It's quick here I must admit. The coffee is cheap as well. Bacon bap and a coffee for 3 quid, brilliant. Service has been very quick and thorough.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital, we're very pleased it was positive. Feedback is always appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Everything has been good

July 9, 2025
I had an x-ray at 10am and told them what the issue was. Everything has been good so far and I only waited half an hour.
Anonymous

Reply from Birmingham Dental Hospital

Thank you so much for your feedback about Birmingham Dental Hospital, it's very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

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Birmingham Dental Hospital

Contact

0121 442 5626

5 Mill Pool Way
Birmingham
West Midlands
B5 7EG

Location

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