Birmingham Children's Hospital

We ended up taking my child to the hospital when the GP wouldn't accept they were unwell. They were good but it was very very busy and it was a very long wait which is bad for a child sometimes.

My son is here for bloods, we came from the train station and it was a maze to get here but the signage does help. We got here a little later as they always run late and so we knew not to arrive early when you take a ticket when you arrive. The receptionist didn't show me where to wait. It wasn't helpful as it was our first time here. It is also too hot in here, I feel like I could faint. That isn't a calming atmosphere for kids.

It can be a long appointment as we have to go to various departments. So many people involved but so far they're all good apart from the paediatrician care isn't as we weren't being listened to. No proper care plan with them. The frustration with wait and watch. Why can't they prevent instead of waiting for things to go wrong.

My granddaughter has been seen quickly today for a bowel dysfunction. What usually happens is they call you into a room and they think they have a plan but then nothing changes or happens. They just keep giving her medication which doesn't solve the issue. We need some progress today.

My first appointment here with my son. We were seen straight away. He was weighed and now were waiting to see a doctor. The staff were good and treated us well.

Every couple of months we come here and it can be a longer wait. Communication is good here though.

Been quick today. Last time it wasn't as quick but today was. All departments have been fab and all arranged for the same day. They also gave us a ticket for travel.

First appointment since covid. I think we may have been forgotten about. The GP contacted the hospital and finally we got an appointment today. Finding my way around the hospital was okay and the check in staff have been good. They have been good today.

Turned up, they were lovely in A&E They did x-rays and said they thought it was inflammation so sent home. We were referred to rheumatology which we have an appointment for in December. A very good and quick experience.

They're great. We were seen quickly and they're looking at whether her skin issues are based on food allergies or something else.