December 16, 2025
"Very happy with them"
They're very good very helpful for us all as a family. We are very happy with them.
They're very good very helpful for us all as a family. We are very happy with them.
My experience of Balsall Heath Medical Centre has been good. I have been able to book appointments and the care has been good.
I phone to make appointments. They listen to us and everything is good. I have no problems.
They're very good. Good at booking appointments and they answer the phone. No long waits and they send me straight away.
Find them okay but sometimes it's difficult to get an appointment and there aren't enough doctors. Receptionists are helpful and communicate well when i want my repeat prescription.
They're okay and I can get appointments. It's easy to use the online system and make appointments. No problems with the staff or the service.
It's okay but takes a long time on the phone. The online system is no better. They say they have emergency appointments of a morning but when you call its always fully booked.
Not a good experience. I find it hard to get appointments with them and it took me three tries to get them to refer me.
I am sorry for the experience you have had. We have worked very hard on our appointment system and would really like the opportunity to investigate this further. Please can you get in contact with me on 0121 411 0345.
They're good. I can get appointments easily. They see the kids face to face if needed too.
Good. They give me medication when I need it. Booking in for the same day is fast. Very good and caring staff.
My GP is very kind and helpful. I can easily get an appointment to see my GP.
Very difficult to get an appointment. I either call 111 to book one for me or I go to A&E. The GP is good if I am lucky enough to see him.
Good. I can easily get appointments. Some of the GPs listen. It's generally a positive experience there. Doctor is old school though and likes things his way.
The GPs are excellent but getting an appointment is a very demanding task. You need at least 2 hours on the phone to get an appointment. Mostly it's next day appointments.
The GPs are really helpful and always listen. They provide excellent care and support.
I saw my midwife and she told me to go straight to triage as my blood pressure was low and I would need my potassium levels checked. They are usually good and I can see the same midwife. There has been a couple of different ones but they were also very nice.
Good. I have had two appointments all face to face when I went to see the midwife. I go and it's face to face. I haven't seen her for 1 month or 2 months as I come to the Women's.
Dear Patient,
Thank you for your feedback.
Akaash Singh
I left after 1 week. The doctors were shocking. Ended up having strong words with them and they weren't the right service for me at all.
Dear Patient, Please contact the practice and ask to speak with management.
Akaash Singh
They're not good. I had an appointment with the midwife, I turned up to the appointment and there was no midwife there. They told me to call the GP to make another appointment.
Dear Patient, Please contact the practice and ask to speak with management.
Akaash Singh
They're good. Good appointments, they're very good. Receptionists are also fine, everything is all good.
Dear Patient,
Thank you for your feedback.
They're useless at the moment. I had a bad fever for a week and they didn't prescribe me anything nor see me face to face.
They're alright, I can get appointments, they're actually alright.
The level of service, they never rush and listen to me. They give good advice and the prescription always does the job.
Excellent GP service , doctors accessible on phone which is a great system
Frustrating because there seems to be a lack of communication within the practice.
We are very sorry for your poor experience and would really appreciate the opportunity to look into what happened in detail and avoid this happening again. Please can you call on 0121 411 0345 and ask to speak to Nazia Zanib Practice Manager. Thank you.
Wait for approx 30 mins if you prior Appointment