"Hostile and uncaring, misdiagnosing"
This is more like a Hostile Prison!!! we have had over 10 years experience with this place and every time the doctors change diagnosis to suit their agenda. This follows on by taking the patient of her medication that has proven to work for decades and replacing with one that every time makes her ill, then every time a downward spiral of illness happens. The patient has said I want to go back on my medication as I don't feel well, but they dont give her the option. The patients needs and safeguarding are zero, That is why so many patients have a hard time here needlessly. I believe this place needs investigating again, every place like this should have cameras watching staff at all times also with voice recording. I wouldn't keep a dog here.
"Dreadful. Abused. Starved. Staff are vile."
Rape goes on in here. Food taken of you as a punishment. Lies made up by staff. People come in and put on meds. Then they start self harming. Outside space . No bigger than 20ft by 10ft. No fertility. Food was so bad until I complained. Dirty rooms with mites in. Not aloud to do self care. Worse than a prison. Never been In Prison. Give me that of this hospital. People go on with problems . Come out ten times worse. They strip you and put you in a room with no clothes or blankets. I got cleared at management meeting. I proved they lie. All about money not care. Should be shut down.
"April Brown exposing arden Leigh hospital"
Trying to cause neglect to cause death through lies and corruption if you Google deaths at Arden Leigh hospital erdinghton laramar ward needs shutting down
"Paul test"
Paul test
"No professionalism"
My daughter was referred to this place and came away re-traumatised. Some of the staff have huge ego's and believe their training gives them the right to know more about a condition than the person living with the condition. My daughter is now doing much better since my husband and I paid for my daughter to be supported by a private provider. I've also looked into the trauma-informed training provided by the NHS and it is woefully inadequate, with staff more interested in their own careers and their 'look at me' mentality. My daughter's so-called art therapist was downright sadistic and over-bearing. This place needs shutting down.
"I don't want to go back."
It felt like a prison. I don't want to go back to places like that. I want to keep fit and well.
"A disgrace"
Oh well you did ask
My experience of Ardenleigh Hospital Kingsbury Road,Erdington ,B.ham. is it should be closed down. As I was escorted out of my home and humiliated in front of passers by, I don't mind anyone knowing who I am.
My expereience of Ardenleigh Hospital ,Larimar ward was as a patient from 25th April of this year till 4th September freedom day. I was held against my will there because I reported my sister to the police, because Bank Satatements ISA details a large Silver coin all went missing from my property without my consent or permission. My sister is the only one with the key, so I asked for it to be returned, she then knocked me over my settee, assaulting me violently, and said ill kill you I hurt my back in the assault.
My father was Chief Commandant of West Midlands Police Force for many years and had integrity and was highly regarded by his colleagues and respected and brought me up to tell the truth and for that, i was detained under the mental health act, i have committed no crime whatsoever.
I was brought to Ardenleigh Hospital on 25th April of this year, I wished to press charges for common assault against my sister also for the theft of valuables from my property, the police did not press charges for common assault or question my sister or investigate in any way.
Since I was there I found myself witness to much abuse by staff members, mainly of black African origin. 1 who 1 regularly pulls down her mask and stares at me menacingly for 60 seconds at a time to intimidate me ,this went on for many weeks, one male nurse said 'he could be very brutal '(in front of everyone). Also after I made a very long complaint 'that he was keeping an eye on me ' my reply 'I won't be bullied ' this he denied saying at patient/Dr meeting or MDT meeting. He said he was speaking to another patient, my reply was 'you were speaking to me ' One morning I woke up covered in bruises and my bedroom door wide open, the ward manager
said I must have( knocked myself in the night in bed). Unbelievable
I took photos of every bruise, please do the same on your phone camera, or whatever way you can, the camera never lies.
One incident which took place was when a young girl was pinned up against a wall, by her throa, by a particularly nasty nurse, I walked up and said 'get your hands off her ' she the nurse had her face in young girls face, threatening her, I shouted 'get your hands off her ' she would not release her grip. Two hefty black African origin health workers blocked my way.
This is one of many incidents I witnessed, I complained to Ward Manager and also to PALS my 10 page complaints form was never received by them.
Ward Manager is ultimately responsible at best she is compliant, indifferent to patients welfare concerns.
Ladies have to ask to go to toilet ask to make a drink ect bags are searched after outings, also visitors bags searched, everything personal on show.
Even pencil sharpeners removed.
Consultant psychiatrist is a fantasist, making it up as she goes along, everyone is psychotic or suffering from psychosis, the assault by my sister a delusion, and it never happened, brainwashing unsuccessful.
Also I was raped at 13 years old, at Criccieth, Porthmadog, North Wales. By pedophiles, this also never happened, Even though I wasn't under her care at the time or suffering any form of mental illness, at 13 years old I was supposed to be suffering from psychosis. ( the only thing I've ever suffered from was depression due too the rape.
All swept under the carpet yet again.
This is for jess apathetic who was found unresponsive in her room, in 2022, also another lady who ended her life by drowning herself after experiencing Ardenleigh Hospital Larimar ward's hospitality.
If it wasn't for Sue the cook or liz and friend, the cleaners, and Letty who managed to make toast and cereal without being rude, iwould not have survived.
I intend to go back and see ladies there with gifts, and give them the continuous support and confidence they yearned for, I am always there for them, and hope they can be discharged soon to carry on with their lives in peace.
Remember God, or God in another guise Allah, (in Muslim religion) sees all, and has the power to punish all wrongdoers. I hope they can take this upon their concience.
"Abandon hope all ye who enter here,₩"
When I arrived at this hospital I thought I was in he'll, it is that bad.
Please please, do not let a loved one go into this godforsaken place. Within a week I saw the true colours of the staff, who are mostly of black African origin, it was said to me by a male member of staff that he could be quote ' very brutal' and that he was keeping an eye on me, which he later denied at an MDT, MEETING in front of psychiatrist, he also said he was talking to another patient,my reply was ' you addressed me '
Bullying and intimidation takes place on a daily basis, sadistic treatment of patients continues, ward manager does nothing , she is In charge of recruitment. I saw one young girl pinned up against a wall with a particularly nasty black nurse with her hands around her throat, I immediately got up and said ' get your hands off her 'she continued her grip around the girls throat, I shouted 'get your hands off her,' but she continued, pushing her face into the girls. I reported it, I was barred ,by two hefty health workers from going any closer.
The consultant psychiatrist an African man, insisted I had psychosis and was delusional, because I had called the police to my property on the 25th April of this year and I have been here since till a few days ago. I called the police because my sister was violent to me and she said she would kill me she knocked me over my settee and pushed me to the ground ,they took me straight to Ardenleigh Hospital larimar ward.
All I have ever suffered from is depression.
This is my only crime. The police did not question my sister ,they did not take a statement from me, they did not make enquiries even though valuables had gone missing from my home, and she was the only one with the key.
Also bank statements went missing (she opens all my mail) I am a grown woman.
I was raped when I was 13 years old, by several pedophiles which I told consultant psychiatrists at said hospital, I believe I suffered enough,because of this, I was offered no councilling, while there I contacted voiceability, and a loverly lady called sue put me onto another nice lady called Natalie a social worker who put in place a safeguarding order on my behalf because of institutional abuse and bullying by staff, she gave me the support I needed, if it wasn't for thes two ladies I would have gone under.
I managed to get to a tribunal with a solicitor (do not choose one from the list the ward gives you they are unobtainable and Unreliable),and you will get nowhere.
One other black health worker to watch out for, stares she intimidated me daily,staring menacingly after pulling her face mask down for 60 seconds at a time.
Finally, one morning I woke up covered in bruises and my bedroom door wide open, the ward manager suggested I had knocked myself ( in bed at night') beware of night staff, this happened again to me I took photos of the bruises on my phone, do the same.
The now Asian consultant psychiatrist, is a fantasist,and makes it up as she goes along .
Everyone is psychotic and suffering from a psychotic episode when it concerns misdemeanours by staff.
She is untrustworthy, and lacks integrity and empathy and compassion and intelligence to say what she is saying. I told my solicitor I would swear on oath and would do so.
One member of staff shoves you out the way, another goes deaf when you want your bedroom door opened or need the toilet.
On a happier note I would like to thank Sue, the cook, who made me cheese and tomatoe sandwiches on a daily basis, I managed to get to say goodbye to her and thank her with a small gift and card, also the cleaners Liz and friend for cleaning room, and offering few kind words, now and then ,and for not taking any of my belongings, unlike staff, (make up, ect)complaints forms, ect.
Also a mention to Letty for making us toast and cereal, without being rude, politeness costs nothing as these ladies know.
Just remember that God, or Allah, whatever your religion wishes to call him sees ALL and punishes ALL. Remember
Karma - what goes around, comes around.
Luck and Best Wishes to every patient who has been detained there.
"Below 1 star. Absolute dump. Sadistic staff."
Whole experience left me worse off. All three psychiatrists are sadists. No talk down used - simply physical force and forced injections as first resorts when 100% unnecessary. I was punished for feeling low or feeling sad and felt throughout my time there that I was emotionally neglected and physically violated. I relapsed several years after leaving which I am certain is down to how vulnerable my time at Ardenleigh left me (utterly lacking in self belief and hope) and I am now at the most fantastic hospital which has only served to highlight further to myself and my family what a vile, sadistic and devoid-of-soul place Ardenleigh is. The OT team lack skills, interests, motivation, and empathy. Totally useless. Ardenleigh should have been shut down years ago. Avoid at ALL costs!
"Caring, Responsive"
Improve - communication at times
Visiting positive experience
Ensure my daughter gets out everyday to complete 12 week plan to going out on her own
"Horrendous"
I was at ardenleigh for nearly 4 years from the age of 15 to 18 with constant issues from staff and the MDT team. This includes multiple assaults on me, a lot of my stuff being stolen, being retained all the time, being constantly injected with drugs in my bum, having about 6 staff forced change me and soo much more. I never made any progress they stopped my outside leave due to a complaint my mom made. The only reason I left was I turned 18 so they could no longer have me on the ward however with in 9 months of leaving there I was discharge.
"some good some awful"
i spent 15 months at ardenleigh hospital and geniunely can't say i made much improvement there. when i first arrived, i was put straight into seclusion just because i was unsettled coming into the building.
i was there through 2 lockdowns where it was difficult to see family but the staff did manage to set up video calls which was good. there were some staff who helped me and i felt i could talk to but overall i seemed to leave ardenleigh in a worse-off situation than i arrived. i've now been transferred to a different low secure where i am doing much better which makes me question the care i recieved at ardenleigh, as you would think the same care would be provided, however there is a massive difference. the staff need better training in dealing with patients with eating disorders as the comments made to me were at times awful and caused me distress. overall my time in this hospital was not a positive experience and while i do thank some staff for helping me, i would not reccomend this hospital if you have a choice.
"Worst hospital"
Since I have been there 2 ladies both very caring and sweet have ended their lives due to suicide it has been not a very nice experience for me and I don't feel it has helped me at all in fact it has made me worse
"this was actually the worst"
i am so glad to have left ardenleigh. it was the worst hospital i have been in and it didn't help me at all. especially the staff have no experience with dealing with eating disorders and so many triggering comments were made.
"Absolutely avoid at all cost!!!!"
Do not work at Ardenleigh! This place needs to be investigated and shut down. So understaffed as no one wants to work there. This has a massive impact on patient care. I have never experienced any think like it.
If you are newly qualified and looking for a job do not take a post at this hospital.
"I don’t like it here"
I don’t like it here. The food is nice. The nurses are nice. What could be improved is the level & understanding the staff has.
"I was in the Ardenleigh for around 18 months"
Best place for mental health i was 18 at the time
"Admittance of vulnerable young adult"
Since my daughter was admitted after a mental breakdown I was only contact once to get details of her being admitted, my daughter though very, very vulnerable has made claims she was assaulted by a member of staff,(by the name of Adi) which was denied when I rang to find out the details. I am very, very worried about her care in this hospital, and am just getting fobbed off with excuses. I was led to believe I would be kept informed about her treatment/care, but none of this has happened. Surely as a hospital dealing with young vulnerable patients, the concerns of the parent has to be taken into consideration, I'm only left to worry if she is getting the care she needs in the correct manner.
"low secure"
staffing is shocking, theirs no respect for dignity/privacy. its a forensic hospital but people managed to sneak items in, ending up in severe incidents. food is terrible
"Avoid Ardenleigh"
My child has been in Ardenleigh since January 2019 and since then there has been zero improvement in their mental health. My child never self harmed at home but since being in Ardenleigh self harm has escalated and management should be asking why this is so. Children have been denied access to a phone to call Child Line; Samaritans and CQC. The visiting rooms are filthy showing evidence that they are not cleaned i.e jugs of juice left in the rooms for weeks at a time, coins on the floor. High reliance on agency staff and English is not their first language so therefore no therapeutic engagement. The MDT are the most arrogant people one could have the misfortune to come across. Family therapist left after approx 8 weeks and has not been replaced, a part time social Worker, part time Dr Psychiatrist. Before my child went to Ardenligh I was told there were family DBT sessions every Thursday night, there has not been one, in effect I was lied to. When children are incarcerated in a hospital and make no progress, are there for years very serious questions should be asked. I would urge anyone being offered a bed at Ardenleigh to turn it down, my child says she has made zero progress being at Ardenleigh, it has been detrimental to her health and she would have much preferred to have been sent to wales (she was offered a bed in Wales as well as Ardeneleigh). I note a previous comment left on this site by another user of Ardenleigh has been left with no response from Ardenleigh this just about sums them up. I have had to click on one star ratings in order for my feedback to be submitted, in reality I would prefer to have left zero stars.
"2 visiting rooms and bag search in public"
Difficult to visit relative because there are only 2 rooms available for the whole site and families are forced to book well in advance. Our bags are searched in a public area, everything is taken out & everyone can see what you have. No privacy at all.
Thank you for the feedback. We understand the frustration due to our lack of space on this site. It is something we would like to improve upon. The security searches are a necessary intervention to ensure everyone's safety on our wards. We have recently increased our security at all sites but we are monitoring the service closely and we will ensure that our Security Manager receives this feedback and considers how we could do things differently. If you need to contact us directly then Customer Relations are on 0800 953 0045. We do apologise for any upset caused.
