September 20, 2022
"Easy to get to and staff was really helpful"
Had my covid vaccinations here
Had my covid vaccinations here
Went down with letter from doctors for COVID-19 vaccination refused and claimed the letter to be Fake
This vaccination centre is misleadingly named "Al Abbas Islamic Centre" when it is NO LONGER at the Islamic Centre but at the Moseley Community Hub building a few hundred metres away.
The Community Hub is NOT wheelchair accessible, there is a single step. Staff claimed there was a portable ramp but there was no signage indicating this and no way a wheelchair user could get staff attention. I couldn't tell who was staff or not cos they weren't identifiable. There was no one visible near the main entrance/exit.
The SMS notification for vaccination only gives the name of the Islamic Centre not the full address. The address is confusing cos it lists the Islamic Centre then the Community Hub address. I don't know this area, so we went to the Islamic centre (following my SMS alert info) in an Uber which means they couldn't drive us to the Community Hub cos of the Uber rules on destinations. My partner had to push my wheelchair down the middle of a double parked road full of potholes and cars trying to get in and out of the community hub car park while it was very cold and windy.
Most of the staff talked to my ambulant partner and not me and had to be told and reminded to talk to me as the person being vaccinated. It was extremely crowded, not well ventilated and there wasn't really space for me in my wheelchair in most of the waiting areas. I couldn't hear at all cos it was far far too noisy, too echoey, too many people in one space. Limited privacy, jabs were done in a communal space which I've not had before.
The staff were nice but not very clueful. I asked for the details of the person in charge to request the wheelchair accessible status is updated but never received this info. I will have to complain via 119. Wheelchair accessible should not be relying on a portable "on request" ramp as they are not always suitable for all users.
Turned away for my booster as my partner currently has Covid. Told to go for a PCR even though my 90 days since I had it are not up. I later checked with NHS and they said they were wrong to tell me to go for a PCR as gov guidance does say don't test until after 90 days following an infection.
Negligence. Two of the nurses did not wear disposable gloves (the blonde lady and the older gentleman), two of the nurses wore disposable gloves but did not change them for each patient even though it was a box full of gloves. The same goes for the mask. I didn't see the blonde nurse wearing a mask for more than 20 minutes, at the end I saw that she was wearing it, someone probably caught her attention.
Picked this for my vaccination instead of waiting for a GP invite. No queues, pleasant staff
Extremely well run by the staff. Felt very safe with distancing rules etc. Staff administering the vaccine were very polite and competent. In all a very good experience.
Excellent service quick And efficient