"They did nothing Cavendish Dental Practice"
Went there for a check up and a scale and polish. They did nothing except tell me what I already knew. That I had bleeding gums. Refused to do a scale and polish even though it was part of the treatment. Then told me I'd hear from an orthodontist to book another appointment for a scale & polish but would have to pay again. I haven't heard from them since. Now been waiting around 12 months. This is not the first time they've done this.
"Very poor Blackwood Surgery"
Very poor. Doctor refused to see a chronic asthmatic and told me that following a chat over the phone, nothing was wrong with me. I have been asthmatic for 38 years and knew otherwise. Changed doctors and immediately put on steroids.... Blackwood Surgery has been useless throughout the pandemic and needs new staff.... additional doctors and a receptionist team who do not think they are doctors would help.
"Impossible to see a GP Woodcross Medical Centre"
Almost impossible to see a GP and last time I asked for a phone consultation did not even get that.
"Shocking service New road surgery"
No appointments available but can book for two weeks time!!! Send you to the hospital for an X-ray but because it hasn?t been pre booked you?re sent away by the hospital won?t see you face to face but will send you to a walk in centre to walk in but the walk in centre don?t accept walk ins! Shocking service we pay for it?s disgusting
"Still unable to get a face to face appointment Aldergate medical practice"
I'm.totally baffled as to why we are Still unable to get a face to face appointment ot was bad enough before the pandemic but now you can't even get through on the phones most the time
"NHS Continuing health care service was poorly delivered BSOL CCG"
NHS Continuing health care service was poorly delivered The response was poor, Many issues of continuing health care were left unattended or deemed as issues of social care A typical example was that an application for CHC funding on appeal was never addressed over a period of two and a half years
"Monkspath medical centre"
The service I received when I was called up for my covid jab was FIRST class. All the staff were polite and helpful
"Helpful and professional Arran Way Medical Centre"
I have always found her to be helpful and professional. I have found her to have a wealth of knowledge and trust her judgement.
"Everything has been on the phone The Maple Leaf Centre"
Throughout the pandemic everything has been on the phone, I understand this to a degree but my family are trying to cope with someone diagnosed with alzheimers and the Dr has never spoke to let alone met the person under their care. 4 month wait between calls. Told to phone if need to, yet calls not returned. Not so much as a mention of charities that may offer support or advice on the condition.
"Very Helpful Lloyd's pharmacy. Castle Bromwich"
These ladies have always been helpful, but through the pandemic they have been one of the few services who have provided consistent support. They've been helpful and picked up where my GP has let me down
"Rapid and cooperative Superdrug Bearwood Road"
Rapid and cooperative.
"Fantastic service Malvern medical centre"
Fantastic service, was in and out. Painless procedure.
"Perfect Hollyoaks Medical centre"
Perfect never felt a thing, both times and no side effects Well organised and COVID rules observed
"Well organised Monkspath Surgery"
Well organised and on time
"Well organised Brasshouse communuty centre Vaccination centre"
Parking well organised and vaccination was seamless.
"Very frustrating and getting no better Shirley Medical Centre"
Very poor service since the take over by SHP. Phone lines are constantly busy with 59 minutes waiting time to get through to surgery, then you join another queue to make an appointment. Very frustrating and getting no better.
"Disgraceful QE Hospital"
Disgraceful. My mom called me from the floor after a fall as no staff. She was made to go the toilet on the bed as she couldn't walk. Crushed her foot in specialist moving equipment. All in all other than ITU stay, terrible treatment and care!
"No one to one contact for over 13 months Castle bromwich surgery"
No one to one contact for over 13 months and the waiting time for them to answer the phone when you do get through tp them.
"Good Satis House medical practice"
1st Covid vaccination jab.
"Excellent kind and caring Alvechurch Medical practice"
Excellent kind and caring.
"Terrible Croft Medical Centre"
Terrible to try and get an appointment. Nick is the best, and once you do get to speak to a Doctor, most issues are resolved.
"Bad Croft Medical Centre"
Bad. They keep messing up mine and my partner medication and it's now effecting our day to Living.
"Terrible Erdington GP Health & Wellbeing Centre"
Terrible they lie blackmail and try to kill people by suddenly stopping beata blockers.
"Prescription service is poor Arran medical centre"
Prescription service is poor.
"Fantastic service Lloyds Pharmacy. Shirley"
Fantastic service when requiring an emergency inhaler
"Would be nice Most home care facilities"
Would be nice if the carers actually spent time with the clients having a cup of tea and chat, a lot of the of the clients using these services do not have many visitorz
"Inadequate 1 to 1 nursing Heartlands hospital"
1 to 1 care not given to terminally ill bedbound patient suffered no from intermittent confusion which had started in hospital. Inadequate 1 to 1 nursing and lack of care lead to 2 falls in hospital and patients death
"Contacting them is a nightmare Clifton Lane GP Practice"
I've only been a patient for just over a year but I find contacting them a nightmare. A couple of weeks ago I phoned for 2 days and no one answered the phone. In the end I went in and someone was sat there with the phone on silent but I could see from the screen that someone was calling. There is no facility to leave a message.
"There is no backup fortnightly calls Birmingham Community NHS Trust"
There is no backup fortnightly calls no home nursing now 5 hours before they come to give anti sickness injections only care offer 10 mins twice a day bt coun cil carers not end of life trained my grandaughter has quit qac college in harbirne she is blind deaf and epilectic they are sending disabled students into council care homes calling it an internship unpaid and charging students 300 to pay for uniform another scandal waiting to break
"Friendly and approachable Aviary House Birmingham"
It is clear that this Service cares for its patients and its staff. Staff are friendly and approachable, management are trustworthy and the overall atmosphere of the Service is extremely pleasant. Very clean and tidy too, whilst adhering to covid regulations. Accessible and feels like a part of the community.
"Not that great Grafton road surgery"
Not that great they never listen to you when you have a problem and are very rude the way they speak to people.
"Difficult to get an appointment Hill top medical centre"
My husband has being trying to get an appointment or a call back for the last 6 months, he was spoken to rudely on a number of accasions by the reception staff and one of the Drs.
"Very understanding New Road Surgery, Rubery"
Very good. Able to get appointments when needed and GP has been very understanding of my health needs
"Misconduct Birmingham Children?s Hospital Psychology Services"
Incidents of misconduct by staff so serious that HCPC, ICO and now CQC investigating a cover up that has gone on for over 4 1/2 years.
"Good Stepping stones surgery"
Good and sometimes hard to get Pom yet across
"Awful service Shirley medical centre"
Awful service here, my Aunty was expected to travel to another centre during lockdown to get treatment when she doesn't drive and would have had to get a taxi which isn't ideal during a pandemic and your over 70. Was given a mental health nurse who cancelled the service when she still needed help.
"Always supportive Monks path surgery"
dr russell is a fabulous GP always supportive
"Good doctors & receptionists Kingshurst medical centre"
Good doctors, receptionists just need to be a little less abrupt
"Overall I get a good service The Dow Surgery"
Overall I get a good service from the doctors themselves but sometimes the receptionist give mixed information and long waiting times to get through and also often 2 weeks before I get to speak to someone.
"horrendous Maple Leaf Centre"
Initially services were good. Then they started to slack. During Covid services have been horrendous.
