Reports Hub

In recent months, we’ve been listening to your experiences across Birmingham and Solihull, and turning what you tell us into real improvements in health and care.

With the independence of patient voice under threat, your feedback matters more than ever.

Earlier this year, women in Solihull told Healthwatch about the challenges they faced getting support for menopause. Their feedback has already driven real change.

Now, thanks to their feedback, NHS teams and local partners are taking clear steps to improve care.

Every care home has its own story, shaped by the people who live and work there. As demand for care continues to grow, it’s more important than ever to understand what life is really like for residents. 

Our new report shares the voices of Solihull care home residents and their families, highlighting what’s working well and where improvements are still needed.

Healthwatch Birmingham and Solihull heard from over 1,000 people about their experiences of Urgent Treatment Centres (UTCs).

We partnered with the Birmingham and Solihull Integrated Care Board (ICB) to support their review of UTCs, and your feedback is already making a difference. Our findings are shaping how urgent care will be delivered in the future by directly informing the ICB’s review and upcoming consultation.