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Latest Reports > Investigations

The experiences of Solihull residents who try to access Urgent Care
This report examines the views of people in Solihull who have tried to access urgent care services.

Maternity services in West Birmingham: The experiences of Black African and Black Caribbean women
Our investigation into maternity services in West Birmingham reveals some of the barriers encountered by Black African and Black Caribbean women during antenatal care, labour and birth, and postnatal care.

Access to Health and Social Care Services in Birmingham
This report summarises feedback heard by Healthwatch Birmingham between April 2021 and March 2022, from people who live and work in Birmingham, about their experiences of health and social care.

Experiences of day opportunity services in Birmingham
Our investigation into day opportunity services for people with disabilities and other needs in Birmingham reveals what service users and their families and carers value about the support they receive, and what they think can be improved.

How easy is it to access NHS dentistry in Birmingham and Solihull?
People in Birmingham and Solihull face severe barriers to getting NHS dental treatment, our investigation into the experiences of over 800 local residents with Healthwatch Solihull reveals.

Young People & Self Harm
Healthwatch Solihull explored what support is available from self-harm services and how it impacts young people and their families.

People’s views on access to GP services in Birmingham
Examining the experiences of over 2,000 people in Birmingham, this report found evidence of numerous problems for patients trying to access local GP services. It also shows that more deprived areas have poorer access to primary care services, and that people from ethnic minority groups and those with long-term conditions encounter more barriers to care.

Access to mental health services for children and young people in Birmingham: what needs to change?
Children and young people in Birmingham are struggling to access support for mental health problems on the NHS, our investigation into services provided by Forward Thinking Birmingham (FTB) reveals.

Experiences of lockdown: Birmingham and Solihull residents’ experiences of health and social care during the second national lockdown in England
‘Experiences of lockdown: Birmingham and Solihull residents’ experiences of health and social care during the second national lockdown in England’ examines the challenges local people faced accessing health and social care services during Winter 20/21.

People’s experiences of accessing GP services via technology
Healthwatch Solihull investigated people’s experiences of accessing general practice (GP) services via
technology.
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