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Latest Reports > Investigations

Women’s experiences of menopause advice and treatment from General Practices in Solihull
This report explores women’s experiences of menopause advice and treatment from GP practices in Solihull. It highlights inconsistent information, limited access to specialist support, and a lack of awareness among some healthcare professionals. Healthwatch Solihull will continue to work with NHS Birmingham and Solihull ICB and other partners to raise awareness, improve service accessibility, and support the development of better menopause care across the area.

Do people feel involved in decisions about patient discharge in Birmingham?
This investigation explores patient and carer involvement in hospital discharge decisions across Birmingham, highlighting gaps in communication, planning, and support.

Local people’s views on the referral process from general practice to secondary care
This report examines the positive and negative experiences of patients going through the NHS referral pathway in Birmingham.

Experiences of the neurodevelopmental assessment and diagnostic pathway for children and young people in Birmingham
This investigation examines the barriers and challenges for children and young people on the Autistic Spectrum Disorder (ASD) and ADHD assessment and diagnostic pathways in Birmingham.
“Those of us who support families with neurodivergent children know how hard it is to get the right support due to delays in assessment and diagnosis. We hear the stories daily, and we are desperate for the situation to change. This report gives us data to quote and highlights the areas that need to improve. It gives strength to our arm when campaigning for change.”
Nora Young, Founder of BREWS Education
(Birmingham Resilience Education and Wellbeing Services CIC)

Access and barriers to NHS Community Pharmacies in Birmingham
This report analyses the experiences of over 500 people who have used NHS Community Pharmacy services in Birmingham.

Access and barriers to NHS Community Pharmacies in Solihull
This report explores Solihull residents’ experiences of using community pharmacies following the launch of the Pharmacy First scheme in January 2024. While feedback was largely positive, key barriers included limited public awareness of services, low confidence in receptionist referrals, and concerns about privacy in consultation spaces. Healthwatch Solihull will monitor progress and continue working with NHS partners to support improvements and ensure services meet local needs.

Experiences of NHS Community mental health services in South and East Birmingham
This investigation analyses feedback from nearly 100 people who had used or tried to access community mental health services provided by Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT) in South and East Birmingham.

Experiences of the NHS prostate cancer pathway in Birmingham and Solihull
This investigation examines the views of using screening services, care and treatment and support services for prostate cancer in Birmingham and Solihull.

How has the cost-of-living crisis affected the health and wellbeing of people in Birmingham and Solihull?
Healthwatch Birmingham and Healthwatch Solihull investigated if the cost-of-living crisis was having a negative effect on physical and mental health, and whether some local residents were more negatively impacted than others.

Transport support for outpatient appointments at Birmingham Children’s Hospital
This report examines the experiences of service users and their families/carers who took up the offer of help with transport costs from Birmingham Women’s and Children’s Hospitals NHS Foundation Trust (BWC).
Categories
- Investigations 34
- Impact Reports 21
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- 2022 33
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