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Consultation by: Birmingham and Solihull Health and Wellbeing Board

Healthwatch Birmingham & Solihull responded as a stakeholder to the draft Pharmaceutical Needs Assessment (PNA) for 2025–2028. We welcomed its quality and recognition of our Think Pharmacy First findings. We called for greater use of patient experience data and ongoing reviews of geographical coverage, noting concerns about rural and deprived areas like Meriden and Hampton in Arden. We highlighted difficulties accessing information on specialist services and urged clear, accessible formats. We supported expanding community pharmacy services but stressed public understanding and continuity of care.