Reports Hub

Healthwatch Solihull are proud to present our 2023-24 annual report, showing how we have used what local people have told us about their own experiences of health and social care services to drive the changes they need.

This report explores the experiences of Solihull residents accessing urgent care, following Healthwatch Solihull’s 2023 report The Experiences of Solihull Residents Who Try to Access Urgent Care. In response, the ICB and University Hospitals Birmingham improved communication, service signposting, and awareness of the Urgent Treatment Centre (UTC). As a result, steps were taken to make urgent care more accessible and better understood, though challenges around clarity and access remain.

This report shows the benefits of free transport for deprived families to outpatient appointments at Birmingham Children’s Hospital.

Healthwatch Birmingham and Healthwatch Solihull’s response to the National Institute for Health and Care Excellence (NICE) consultation on its three year strategy for public engagement and involvement.